Before contacting us, please consider the following.

Visit the Self-Help Hub 

Check it's not an emergency.

Call 111 or 999 for urgent medical help if you have any of these as your request will not be seen immediately.

  • Crushing chest pain and tightness
  • New drooping on one side of the face, slurred speech, difficulty raising your arms, weakness, or numbness on one side of your body.
  • Severe difficulty breathing
  • Heavy bleeding that won't stop
  • Severe injuries
  • Feeling suicidal, wanting to harm yourself, or others.

URGENT APPOINTMENTS

If you need to be seen urgently, please telephone or come into the surgery straight away. You will be offered an appointment the same day, but it may not be with the clinician of your choice.

Appointments can be made either by calling in to the surgery between 8.30am - 6.00pm weekdays, or by telephoning the surgery between 8.30am and 6.30pm Monday to Friday. 

Please choose option 2 for the appointment line. 

Call the Surgery -01267 236241

We will ask you questions about why you need an appointment and will sometimes direct you to an alternative healthcare practitioner – this may be a pharmacist, dentist, optician, or other local service.

Children 16 years and younger will be seen on the same day.

HOME VISITS

A Home Visit is provided when a patient who is house bound and unable to attend the surgery.

Please choose option 1 for home visits.

OUT OF HOURS

Should you need to access to a doctor outside of surgery hours, please call NHS 111